Workplace Technology

AI Notetakers Promise Easy Meeting Recaps—But What Are the Privacy Risks? AI-powered meeting note-takers have become a staple for remote teams. Tools like Otter.ai, Fireflies.ai, and Zoom’s AI Companion automatically transcribe conversations, generate summaries, and store recordings in the cloud. For many professionals, the time saved is significant. But a recent wave of news reports—including coverage in the Washington Post, Pittsburgh Post-Gazette, and Richmond Register—has highlighted a growing skepticism about what happens to that meeting data once it’s been captured. ...

Shadow AI Is Everywhere: How to Use AI Tools Safely Without Putting Your Data at Risk If you’ve ever pasted a work email into ChatGPT to rewrite it, asked an AI tool to summarize a confidential document, or used a free AI transcription service for a sensitive meeting, you’ve likely engaged in what security experts now call “shadow AI.” It’s the modern version of shadow IT—employees using unauthorized technology without their organization’s knowledge or approval. And it’s growing fast. ...