Workplace AI

Shadow AI Is Everywhere: How to Stay Safe When Using AI at Work If you haven’t seen a coworker paste a confidential spreadsheet into a free chatbot, you probably will soon. Unapproved AI tools are quietly spreading through offices, often without a word to IT. This phenomenon, sometimes called shadow AI, is the new shadow IT — and boards are already behind, according to a recent story from CX Today. The article notes that executives are only now beginning to mandate governance for AI tool usage, while employees have been experimenting for months. ...

Shadow AI: What Your Employer Isn’t Telling You About Your Data Generative AI tools have become as common in the office as a Slack message or a shared spreadsheet. But many employees are using them without their company’s knowledge—or its permission. This unsanctioned use, often called “shadow AI,” is creating a new class of privacy risk for anyone whose data touches a workplace system. ...