Impostor Scams

When the “Power Company” Calls, It Might Be a Scam A recent alert from the Pennsylvania Public Utility Commission (PUC) delivers a stark reminder: the agency does not call customers out of the blue to demand immediate payment. This warning highlights a persistent and damaging fraud—the utility impostor scam. As these schemes evolve, understanding how they work is your best defense. Let’s break down the tactics scammers use and what you can do to protect yourself. ...

That Urgent Call About Your Electric Bill? It Could Be a Scam You’re going about your day when the phone rings. The caller says they’re from a state utility commission, like the Pennsylvania Public Utility Commission (PUC). They claim your power bill is overdue, and if you don’t pay immediately using a prepaid debit card or wire transfer, your service will be shut off within the hour. The demand is urgent, the pressure is high, and the threat feels very real. ...