Fraud Prevention

Don’t Fall for the “Shut-Off” Scam: How to Spot a Fake Utility Call You’re at home when the phone rings. The caller ID might even show the name of your local electric company or the state utility commission. The person on the line is urgent and authoritative: your payment is overdue, your service will be disconnected within the hour, and you must pay immediately via a prepaid debit card, wire transfer, or a peer-to-peer payment app to avoid the shutoff. ...

What the FTC Wants You to Know for Consumer Protection Week 2026 Every year, the Federal Trade Commission (FTC) spearheads National Consumer Protection Week (NCPW), a dedicated campaign to arm the public with knowledge against fraud. The lead-up to NCPW 2026 is no different, with the agency publishing straightforward advice to help you navigate an increasingly complex digital marketplace. While specific 2026 announcements are still emerging, the FTC’s guidance consistently zeroes in on timeless yet evolving threats, emphasizing vigilance and practical action. ...

The Utility Payment Scam: Don’t Let a Fake “Final Notice” Shake You It’s a familiar scenario for many: the phone rings, and someone claims to be from your local power, water, or gas company. They say your payment is overdue, that service will be disconnected within the hour, and that you must pay immediately to keep the lights on. The pressure is intense, and the demand is urgent. ...

What the FTC Wants You to Know for Consumer Protection Week 2026 National Consumer Protection Week (NCPW) is back for 2026, and the Federal Trade Commission is using the occasion to spotlight the latest strategies for staying safe. This annual event, which began in early March, is more than just a reminder—it’s a focused effort to arm people with the specific knowledge needed to navigate today’s fraud landscape. As scams grow more sophisticated, the FTC’s guidance for 2026 emphasizes a shift from basic awareness to proactive, informed defense. ...

FTC Alert: The Latest Scams and How to Protect Yourself The first week of March is designated as National Consumer Protection Week, a time when agencies and advocates focus on educating the public. In line with this, the Federal Trade Commission (FTC) recently held a webinar highlighting the current scam landscape. Their findings reveal that while classic fraud schemes persist, criminals are constantly refining their methods, making it crucial for consumers to stay informed. ...

That Urgent Call About Your Bill? It’s Likely a Scam If your phone rings and the caller ID shows a familiar name—maybe your electric company or water utility—you might naturally feel inclined to answer. The person on the line sounds official, even urgent. They say your service will be disconnected within the hour unless you make an immediate payment. Your heart races. What do you do? ...

The Latest Utility Scam: What to Do When “The Power Company” Calls for Payment If your phone rings and the caller ID shows your local utility company, your first instinct might be to pick up. But be careful: that sense of urgency is exactly what scammers are banking on. Recently, the Pennsylvania Public Utility Commission (PUC) issued a clear reminder that serves as a warning for everyone: legitimate utility companies do not make unsolicited calls to demand immediate payment. This isn’t a new scam, but it’s a persistent and convincing one that continues to trap people. ...

Your Practical Guide for a Safer National Consumer Protection Week National Consumer Protection Week (NCPW) is back, and while it’s a time for education and advocacy, it’s also a reminder of the everyday scams that can target anyone. This year, running from March 1-7, 2026, the Federal Trade Commission (FTC) is emphasizing the importance of taking proactive steps to guard your personal information and money. The core message is timeless: an informed consumer is the best defense against fraud. ...

Spot and Stop New Scams: Key Takeaways from the FTC’s Latest Alert During National Consumer Protection Week, the Federal Trade Commission (FTC) held a webinar to shine a light on the most pervasive scams currently targeting consumers. The discussion wasn’t just a list of complaints; it was a detailed analysis of how fraud is evolving. For anyone who shops online, manages finances digitally, or simply uses email and social media, understanding these trends is the first critical step toward protection. Let’s break down what the FTC highlighted and, more importantly, what you can do about it. ...

How to Spot a Fake Utility Bill Collector Calling Your Phone If your phone rings with an urgent demand to pay a utility bill immediately or face disconnection, take a deep breath before you act. That call is almost certainly a scam. Utility payment scams are a persistent and effective form of fraud, and recent alerts from official bodies like the Pennsylvania Utility Commission (PUC) remind us that the threat is ongoing. These scams prey on fear and urgency to trick people into handing over money and personal information. Understanding how they work is your best defense. ...