Consumer Survey

What a New Banking Survey Tells Us About Fighting Fraud A recent national survey conducted for the American Bankers Association (ABA) offers a snapshot of how consumers currently feel about their banks, particularly when it comes to the critical issue of fraud protection. The Fall 2025 Morning Consult survey results indicate a generally high level of consumer satisfaction, with many applauding the fraud prevention efforts of their financial institutions. ...

What a New Survey Says About Banking Fraud—And How to Protect Yourself A recent survey from the American Bankers Association (ABA) conducted by Morning Consult offers a snapshot of how consumers feel about their banks’ fraud protection efforts. The findings, released in the fall of 2025, suggest a generally high level of consumer satisfaction. While this is encouraging news, it’s not a reason for complacency. Understanding these perceptions and pairing them with proactive personal security measures is crucial for true financial safety. ...

Survey Says: Bank Customers Feel Secure. Are They Right? A recent national survey conducted for the American Bankers Association (ABA) in Fall 2025 shows a clear trend: a strong majority of U.S. consumers are satisfied with their bank and specifically applaud its efforts to protect them from fraud. On the surface, this is great news. It suggests that financial institutions are successfully implementing security measures that customers notice and appreciate. ...