Consumer Safety

Don’t Get Caught Off Guard: What the FTC Says About Today’s Scams Keeping up with scammers can feel like a full-time job. Just when you think you’ve learned to spot their tricks, they invent new ones. That’s why the recent insights from the Federal Trade Commission (FTC), shared during National Consumer Protection Week, are so valuable. They cut through the noise and highlight exactly what fraudsters are doing right now—and more importantly, how you can stop them. ...

That “Urgent” Call from Your Utility Company? It’s Almost Certainly a Scam. If your phone rings with someone claiming to be from the water, power, or gas company demanding immediate payment, your first instinct might be panic. After all, having your service shut off is a serious threat. But before you reach for your wallet or credit card, take a deep breath. That sense of urgency is the scammer’s primary weapon. ...

That Utility Bill Call Is Probably a Scam: Here’s What to Do You’re at home when the phone rings. The caller ID might even show the name of your local electric or gas company. The person on the line says your payment is overdue, service will be shut off within the hour, and you must pay immediately. They sound official, even urgent. Before you react, you should know this is almost certainly a scam. This exact scenario is happening right now, prompting official warnings to protect consumers. ...

Don’t Let a Fake Call Turn Your Lights Out: How to Spot a Utility Scam Imagine this: your phone rings. The caller ID might even show a local number or the name of your electric or gas company. A stern voice informs you that your payment is overdue, your service will be disconnected within the hour, and you must pay immediately—usually with a prepaid debit card, gift card, or a peer-to-peer payment app. ...

The Utility Payment Scam: Don’t Let a Fake “Final Notice” Shake You It’s a familiar scenario for many: the phone rings, and someone claims to be from your local power, water, or gas company. They say your payment is overdue, that service will be disconnected within the hour, and that you must pay immediately to keep the lights on. The pressure is intense, and the demand is urgent. ...

That Urgent Call About Your Bill? It’s Likely a Scam If your phone rings and the caller ID shows a familiar name—maybe your electric company or water utility—you might naturally feel inclined to answer. The person on the line sounds official, even urgent. They say your service will be disconnected within the hour unless you make an immediate payment. Your heart races. What do you do? ...

How to Spot a Fake Utility Bill Collector Calling Your Phone If your phone rings with an urgent demand to pay a utility bill immediately or face disconnection, take a deep breath before you act. That call is almost certainly a scam. Utility payment scams are a persistent and effective form of fraud, and recent alerts from official bodies like the Pennsylvania Utility Commission (PUC) remind us that the threat is ongoing. These scams prey on fear and urgency to trick people into handing over money and personal information. Understanding how they work is your best defense. ...

Staying Safe This Consumer Protection Week: Your Guide to Avoiding Scams Every day, scams become more sophisticated. They arrive as urgent text messages about a missed package, convincing phone calls from a “government agency,” or emotional pleas from a “family member” in trouble. During National Consumer Protection Week (NCPW) 2026, the Federal Trade Commission (FTC) amplifies its mission to empower people with the knowledge to spot and stop these threats. While the specific events and themes for NCPW 2026 are still being finalized, the core advice remains timeless and critically important. This isn’t just about a single week of awareness; it’s about building habits that protect your finances and personal information year-round. ...

When the “Power Company” Calls, It Might Be a Scam A recent alert from the Pennsylvania Public Utility Commission (PUC) delivers a stark reminder: the agency does not call customers out of the blue to demand immediate payment. This warning highlights a persistent and damaging fraud—the utility impostor scam. As these schemes evolve, understanding how they work is your best defense. Let’s break down the tactics scammers use and what you can do to protect yourself. ...

Don’t Let the “Power Company” Scam You Off the Line Imagine this: your phone rings. The caller ID might even show a vaguely official-looking number or the name of your local utility. The person on the other end sounds professional but stern. They claim to be from the Public Utility Commission (PUC) or your power company, and they state, with urgency, that your service will be shut off within the hour unless you make an immediate payment. Your heart races. The threat feels real. This exact scenario is playing out for countless people, and it’s a complete fabrication designed to steal your money. ...