Afraid of AI Shopping? Here’s How to Keep Your Data Safe While Using It If you’ve used an online retailer lately, you’ve probably encountered AI tools: product recommendations that seem to know what you want, a chatbot that pops up to answer questions, or a visual search that lets you snap a photo of an item and find it for sale. These features can be convenient, but they also come with a price: your personal data. ...
How to Protect Your Privacy When Shopping with AI If you’ve used a shopping assistant or let an AI tool suggest products, you’re not alone. But a new survey from eMarketer confirms what many suspect: data privacy is now the number one concern for shoppers using AI. Fifty-nine percent of respondents said they worry about privacy more than any other issue related to AI shopping tools. ...
Why Shoppers Fear AI the Most—and How to Protect Your Privacy A new survey from eMarketer confirms what many in the consumer protection space have suspected: when it comes to AI-powered shopping tools, data privacy is the top worry by a wide margin. While AI promises convenience—personalized recommendations, instant price comparisons, virtual try-ons—shoppers are increasingly hesitant to hand over the personal information these features require. ...
Why Shoppers Fear AI’s Impact on Privacy and What to Do About It A new survey from eMarketer confirms what many already suspected: data privacy is the top worry for shoppers when using AI-powered shopping tools—by a wide margin. The findings, released in May 2026, come as more retailers embed AI assistants, chatbots, and recommendation engines into their platforms. For anyone who has wondered whether that convenience comes at a cost, the answer is complicated. ...
Why Shoppers Worry About AI and Privacy — and What You Can Do About It A survey published by eMarketer this month confirms what many observers have suspected: data privacy is far and away the top concern consumers have about using AI shopping tools. Nearly half of respondents said they worry about how their personal information is collected and used when they interact with an AI assistant for shopping. This finding is not surprising, but it is a useful signal for anyone who uses — or is thinking about using — these tools. ...
Your Biggest Fear About AI Shopping Is Right: How to Protect Your Privacy If you’ve felt uneasy about using AI shopping tools—chatbots that recommend products, voice assistants that place orders, or personalized deal finders—you’re not alone. A recent report from eMarketer confirms that data privacy is shoppers’ number one concern when it comes to AI-powered shopping. And the fear is well-founded. ...
Data Privacy Tops List of AI Shopping Fears: What You Can Do to Stay Safe A recent survey from eMarketer confirms something many online shoppers already suspect: data privacy is the number one concern about using artificial intelligence tools for shopping. The finding isn’t surprising, given how much personal information these tools often require. But understanding the worry—and knowing what to do about it—can help you shop smarter without giving away more than you intend. ...
Shoppers’ Biggest AI Shopping Fear? Data Privacy—Here’s How to Protect Yourself Shopping with AI assistants—chatbots that recommend products, compare prices, or even complete purchases—has become more common in the past year. But a recent survey from eMarketer confirms what many privacy advocates have suspected: data privacy is shoppers’ top concern when using these tools, and by a wide margin. ...
Afraid AI Shopping Tools Will Steal Your Data? Here’s How to Shop Safely Intro You click “recommend for me” on a product page, and within seconds a chatbot suggests a jacket you’d actually wear. AI shopping tools are convenient, but they come with a cost: your personal data. A new survey from eMarketer confirms that data privacy is shoppers’ biggest fear when using AI for shopping—by a wide margin. The concern is not unfounded. AI assistants, virtual try-ons, and personalized recommendations often collect far more information than you might realize: browsing history, purchase records, location, voice commands, and even facial measurements. ...
Shoppers’ Top AI Fear? Privacy. Here’s What to Know and How to Protect Yourself Introduction If you’ve used an AI-powered shopping assistant—like ChatGPT to compare products, a retailer’s chatbot for recommendations, or Google Shopping’s AI summary—you’ve probably appreciated the convenience. But a new survey from eMarketer confirms what many consumers already suspect: data privacy is shoppers’ biggest AI shopping fear, by far. The survey, published in May 2026, found that concerns about how personal data is collected, used, and shared topped the list of worries, ahead of accuracy of recommendations and even cost. ...